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Post by j7oyun55rruk on Jan 8, 2024 1:42:26 GMT -5
Customers don’t always know where to return or complain about an item if necessary. Under the omnibus regulations, each buyer must receive specific information, whether another platform or a third party (such as an independent seller) is responsible for the goods. Is your store ready for the omnibus? If the e-commerce industry gives proper commitment to comprehensiveness, customers will undoubtedly benefit and the trade itself will become more sophisticated. We can only hope that e-commerce can find its way out in the new business C Level Contact List environment as soon as possible. Having said that, here are some steps you should take to adapt your store to the omnibus: Use a fair and transparent pricing strategy. If you use a price automation algorithm, you can continue to do so, but be sure to mention this on your website. reviews on your website and social media profiles. If so, remove it as soon as possible and encourage actual customers to leave reviews after purchasing. Be transparent about your business Customers should be able to easily identify you and contact you easily. They should also know what your returns and complaints policy is. Use the appropriate modules and adapt your store to the requirements of the Omnibus Directive. As a certified agency, we have extensive experience in adapting stores to the latest legal requirements and we know that each store requires an individual approach.
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